ChatGPT, the Language Calculator for Customer Service
A good understanding of the customer demand is the starting point for effective customer service, whether delivered by humans or
Voice is fast and natural. End the frustration of misrouted calls via an IVR. Voice recognition and AI do a way better job.
Speech recognition and AI ensure calls are routed correctly.
Voicebot Routing supports the advisor by providing information that helps to answer the customer's question.
If the customer’s question is one for which the solution is an existing online self-service application the customer will receive a text with a link to this online self-service. The customer can then decide for themselves if they want to use the self-service or if they want to be connected to a live advisor.
A good understanding of the customer demand is the starting point for effective customer service, whether delivered by humans or
We are proud, we are Telecats for 30 years 🎉 To everyone, from colleagues to customers, friends and family who
Will the development and use of AI-powered solutions such as voicebots and chatbots become more complicated in the coming years?
A good understanding of the customer demand is the starting point for effective customer service, whether delivered by humans or
We are proud, we are Telecats for 30 years 🎉 To everyone, from colleagues to customers, friends and family who